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2 comments

We were told we could use Vida Dollars to purchase items and other vacations. We were never told that these were time limited, so the money they made such a big deal about is really worthLESS! Also the cost of the items and vacations are expanded so the Vida dollars you "can use " to lower the cost is really a scam. You can NOT PURCHASE anything using Vida Dollars without using your own money as well. First Friday and even First Thursday bidding is a joke for anyone that works!!!

If you ever figure out how to work it, which for us now is close to 2 years without success, they take the Vid Dollars away!!!

Avoid the scam!!!!

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss not as described of grand luxxe ownership and associated monetary loss in the amount of $15000. Grand Luxxe needs to offer any options to resolve the issue according to poster's claims.

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Anonymous
#1427539

I is really a scam, and we have been scammed not once by this time share company. I would like to resolve the issue about Vida Dollars and other vacation promises.

Anonymous
#1007596

Dear Vaharman,

We have been informed about your comment, and would like to be able to have the opportunity to help you make the most out of the benefits acquired with your membership with us.

Since every contract is unique, we kindly request that you contact us at grupomayanblog@grupovidanta.com.

Once we receive the specific information of your contract with us, we are certain this will be clarified.

Our members and our guests are our highest priority and we work hard day and night to make sure your vacations in Mexico are amazing each and every time. With that in mind, we look forward to provide you personalized assistance.

Sincerely,

The Customer Support Team.

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